Guarantee and Return Terms
Returning an item or order – it’s okay to change your mind!
Wear the products for a week, if you are not satisfied at the performance, please initiate a return within 7 days of delivery via our easy returns tab, and we will return for free and refund you in full, including any shipping costs if you paid them. Only one order per delivery address on this offer, multiple items can be ordered, but only one item per product style, up to a maximum of three product styles can be returned on this offer. A product style is defined as a product which has its own product page on the site, variations for sizes or colours are not considered different product styles.
Standard Return Terms
We have an easy returns management system, and subject to conditions below, we refund the original purchase price, any shipping you may have paid and we do not deduct for the return shipping label.
If, for any reason, you would like to return your order within 30 days of order date, Atom Compression Wear offer a no quibble, full refund on all unworn items, returned with original packaging intact, undamaged, and in resale condition. Any items which are not in resalable condition as 'new' due to original packaging being torn, damaged or missing any tags, there is a 25% deduction from the purchase price to cover the cost of re-packaging labour and materials. You will still be refunded any shipping costs you paid on the purchase and we will not deduct the return shipping label.
If there are any signs of wear, smoke, perfume/smell or dirt we will request you arrange for collection of the item at your own cost with no refund applicable, or we destroy the item and refund a portion as below. We do not resell such items. There will be a 75% deduction, calculated as (purchase price+initial shipping you paid - cost of return shipping) * 75%. We image all returns as they are opened and you can request image copies by contacting us.
In the unlikely event that you receive a manufacturers defective item, and the defect is discovered after wear, please ensure it is washed before returning for a full refund. We have made it very easy for you to make a return, without logging into your account - from home page please click on Easy Return Manager and locate your order via your order number and email address.
Please do not return any item for which a return authorisation has not been issued, you will not be refunded. If you decide not to use our return shipping service or labels, we will not be able to refund you any shipping which you purchase outside of our system.
On receipt of your returned item(s) a refund will be made to the payment method used to pay for your order within 14 days of return received. You will be updated by email as your return progresses through the system. For multiple item orders where a partial order is being returned, any initial shipping cost you paid will be prorated in the refund amount.
Don't forget to enclose your return paperwork so that we can trace your order.